Embedded Files
Notice: The office will be closed (tentatively) between January 27th - February 26th, 2026
We unfortunately do not have a locum physician providing coverage for routine appointments or prescription renewals during this specific period. We encourage you to review your medication and health needs by contacting the office before January 27th.
For urgent matters please call 811, 911 or go to emergency room. You may also avail off walk in clinics in the city or see your local pharmacist for straight forward matters.
Pap Smears
Pap smears can be booked online, there is one day set aside each few months, you will need to choose the pap smear appointment type when you book online.
Rockwise Facebook Page
*EXISTING PATIENTS*
*EXISTING PATIENTS*
Book appointments online through this website or the link provided. Appointments are always booked online.
Please complete an E-form at least once, before your scheduled appointment, in the 2 reminders that I send you or when you book your appointment.
Make sure to book the CORRECT appointment for what your are looking for, a new problem appointment for a new issue, or a phone call appointment if you want a virtual appointment, a prenatal appointment if you are pregnant, etc.
Be sure to check your junk mail as sometimes clinic emails will go to junk mail. We communicate through email regularly.
Directions: The clinic is accessible by the stairs downward on the side of the condo building off Paton Street (between Beltone and BMO) or by elevator from floor above (Main floor door is to the left of Beltone). Once you enter into the hallway I am the first unit on the right, the clinic name is on the door. We are in the basement of the building. (SEE PHOTOS AT BOTTOM OF PAGE)
Key Clinic Policies Summary
Key Clinic Policies Summary
Clinic Hours & Contact
Hours:
Mon–Thu: 8:30 AM – 2:30 PM
Fri: 9:00 AM – 1:00 PM
Closed evenings, weekends, and holidays.
Phone: 709-979-1490
Email: admin@rockwisemedical.com
After-Hours Care: For urgent needs, visit a walk-in clinic or your nearest emergency department, call 811 for health advice, or dial 911 in an emergency.
NOT an urgent care clinic.
Website: https://sites.google.com/rockwisemedical.com/rockwise
Appointments
Appointments are required for all visits.
Book online through our OceanMD secure portal, one appointment can be booked at at time. This is the ONLY way to book appointments at the current time.
Walk-ins are not available at this time; any request sent by email or voicemail for appointments we will attempt to book in and respond as soon as we can.
Missed Appointments & Late Cancellations:
Provide 24 hours’ notice for cancellations/rescheduling.
Fees may be charged for missed or late cancellations:
$40 for regular appointments.
$75 for extended visits (e.g., medicals, procedures).
Repeated no-shows (2–3 in 12 months) may result in written warning or discharge from the practice in line with CPSNL guidelines.
Communication and Reminders:
No administrative staff are employed**, if this is of concern you may have to look for care elsewhere for care.
Primary Communication: OceanMD secure messaging.
Phone Calls & Voicemail:
Voicemails are transcribed and checked during business hours.
Email Use:
For administrative purposes only (e.g., booking, updates).
Emails may not be checked after hours.
Text Messages/SMS: Optional consent required; messages may not be secure.
Text/email reminders will be sent out 6-7 days and 24-48 hours before your schedule appointment through Ocean MD
Privacy & Confidentiality
All patient information is managed in compliance with PHIA.
Medical records are securely stored in MedAccess TELUS EMR.
Prescriptions & Test Results
Prescription refills are provided during appointments.
Controlled substances require an in-person assessment.
Test results are reviewed promptly, but it is your responsibility to follow up if you haven’t heard back in a reasonable time.
AI & Clinic Operations
This clinic uses PHIA-compliant AI software to transcribe and structure physician-patient conversations in the EMR.
Consent to participate in this process is required as AI software will be used in every visit.
This will be STANDARD in every appointment at this clinic
Ending the Physician–Patient Relationship
May occur for repeated no-shows, abusive behavior, or breakdown of trust (per CPSNL/CMPA guidelines).
Written notice and assistance in finding alternate care will be provided if necessary.
Fees & Payment Policies
Uninsured services (e.g., forms, missed appointment fees or anything not directly attributable to maintaining your health and wellness, extended appointment times) must be paid by cash or e-transfer at the time of service. HST is charged on these services. No refunds for services rendered.
E-forms
At Rockwise Medical, we use secure electronic forms (eForms) through OceanMD to help gather important information for your care. Please note the following key points:
eForms are not a substitute for a medical assessment and do not replace in-person care.
Your responses will only be reviewed at the time of your appointment. They are not monitored in real time.
Do not use eForms to report urgent/emergent issues. If you have an urgent concern, please call the clinic or go to a walk-in clinic or emergency department.
All information submitted is encrypted and handled according to Canadian privacy laws (PHIA) and goes directly into your electronic medical record.
By submitting a form, you acknowledge that it will be reviewed during your scheduled visit.
Other policies:
You may request medical information in your chart using the form on the clinic website
No animal allowed in the clinic with some exceptions for service animals
No scent policy for the clinic
There are certain circumstances that can result in discharge as patient of the clinic, see relevant policy for more details
There are some limitations on prescriptions for opioids, stimulants, and benzodiazepines (i.e. Ativan) due to risk of harm , dependance, withdrawal and other concerns, please see their respective policies for more information
Chaperones will be provider as often as is possible, we encourage you to bring along a trusted family or friend for sensitive exams if you request/desire a chaperone, see the chaperone policy for more details
Our Commitment to You
Our Commitment to You
We strive to provide care that is accessible, respectful, and collaborative, while working together to maintain your health and wellbeing.
Thank you for taking the time to review these policies. For the complete clinic policies click the policy link above.
We look forward to partnering with you on your health journey.
Rockwise Medical
1 Paton Street, Unit 9, St. John’s, NL
To book click the link above or use the page below:
(FOR NEW PATIENTS: READ THE POLICIES ABOVE FIRST BEFORE DECIDING)
Ocean MD Booking for Dr. Aaron Wiseman CCFP
About Rockwise Medical
About Rockwise Medical
Rockwise Medical, established in 2025, is a family medicine clinic located in St. John’s, Newfoundland and Labrador. Founded on principles rooted in Christian values, sound medical ethics, and evidence based care, Rockwise is committed to providing compassionate, patient-centered care to individuals and families in our community.
The name Rockwise reflects both a foundation of faith and a tribute to the founder’s father (as well as the rock of NL), symbolizing strength, wisdom, and steadfastness in serving others. At Rockwise Medical, we strive to integrate clinical excellence with a holistic approach to health, offering care that honors the dignity and unique needs of every patient.
Dr. Aaron Wiseman
Dr. Aaron Wiseman
Dr. Aaron Wiseman is a family physician certified to practice in 2025 with CCFP designation, committed to supporting and sustaining health in all its forms—physical, mental, and spiritual. Guided by his faith and strong medical ethics, Dr. Wiseman strives to provide care that honors the whole person and fosters dignity, resilience, and wellness.
Before pursuing medicine, he obtained a degree in Biology/Biochemistry and 2 years in a fast-track Nursing program, achieving Dean’s List distinction in the medicine and nursing programs. These foundations shaped his holistic approach to health care and his passion for integrating prevention, patient education, and collaborative care. He completed his MD in 2023 and went on to do a residency program in Family Medicine, both at Memorial University.
Dr. Wiseman is a strong advocate of the shared-care model and patient-centered care, working alongside patients and their families to support informed decision-making and empower them in their health journeys. With a particular focus on disease prevention and health promotion, he aims to build long-term, trust-based relationships with those he serves.
E-forms via OceanMD at Rockwise Medical
E-forms via OceanMD at Rockwise Medical
E-forms are used for nearly every visit to Rockwise Medical, they are used to enhance workflow and contribute to a sustainable and comprehensive family medicine practice but there are some limitations that must be addressed.
When you BOOK an appointment you are guided to the right E-form!
⚠ Important: Read Before Filling out any Forms
**Forms are reviewed only at your scheduled appointment. They are not monitored before then.
**Do not use this form for urgent or emergency concerns — it will not be seen in time.
**If you have symptoms that could be serious or life‑threatening, call 911 or go to the nearest emergency department immediately.
*Examples of urgent or emergency symptoms include (but are not limited to):
Ongoing or severe chest pain/pressure, Ongoing or severe trouble breathing, Heavy bleeding or bleeding that won’t stop, New confusion or difficulty staying awake, Sudden weakness, numbness, trouble speaking/swallowing, or vision changes, seizure(s) or loss of consciousness, Severe or unrelenting pain, High fever with stiff neck and/or severe headache, Major injuries (fractures, deep wounds, burns, motor vehicle collision), severe burns, suicidal thoughts, severe vomiting, sudden vision or hearing loss, Sudden and severe symptoms of any kind
**If in doubt, trust your instincts — seek urgent care immediately.
These forms are for non‑urgent concerns only and are not a substitute for a medical assessment.
Family Medicine Clinic available from: 8:30am–3:00pm, Monday-Thursday and 8:30 - 1:00 Fridays (Hours May vary) (NOT a walk in clinic)
Clinic Location: 1 Paton Street (also 386 Elizabeth Avenue), Unit 9 (Bottom floor), St. John's, NL, A1B 4S8
Clinic is accessible by the stairs on the side of the building (between Beltone and BMO) or by elevator from floor above (Main floor door is to the left of Beltone). Once you enter into the hallway I am the first unit on the right, clinic name is on the door. We are in the basement of the building.
Fax Number: 833-665-3188
We are not accepting new patients at this time and we have closed the waitlist. We will update here if that changes.
Be sure to check your junk mail as sometimes clinic emails will go to junk mail.
Directions (not for wheelchair accesible): Down the stair, through Paton Lower Door, into the hallway, I am the first door on the right down the hallway with the blue curtains and yellow box in the window
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